At Billon Club, privacy is not just a document on paper — it is a genuine promise we uphold for every Malaysian player. Learn how we collect, use, and protect your personal information in a transparent and responsible manner.
Before reading the full privacy policy, here are the core principles that underpin how billon club handles your data.
All data transmitted between your device and billon club's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's major banking institutions such as Maybank and CIMB. This means sensitive information such as your password, payment details, and personal data cannot be read by any third party in transit.
Billon club is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing how companies in Malaysia handle users' personal data. For us, compliance is not optional; it is a core commitment we take seriously as part of our responsibility to Malaysian players.
Billon club has never sold, and will never sell, members' personal data to any third party for marketing or commercial purposes without your explicit consent. The information you entrust to us is used solely to operate the billon club platform's services — nothing more.
You have the full right to access, correct, download, or request the deletion of your personal data held by Billon Club. The process for exercising these rights is straightforward and can be initiated at any time through your account settings or by contacting our support team directly.
Your personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and strict access controls. Only Billon Club staff who are specifically authorised and have a legitimate work need may access user data — and all access is logged and audited regularly to ensure there is no misuse.
Billon Club does not hide the way we handle your data in fine-print footnotes or confusing legal language. This Privacy Policy is written in plain language so that every Malaysian player can understand exactly what happens to their information — and make informed decisions about using our platform.
A concise table describing the categories of data we collect, the purpose of collection, and whether each is mandatory or optional.
| Data Category | Example Information | Primary Purpose | Status |
|---|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Identity verification (KYC), legal compliance | Mandatory |
| Contact Data | Email address, phone number | Account communications, notifications, customer support | Mandatory |
| Financial Data | Payment methods (TNG, DuitNow, FPX), transaction records | Processing deposits and withdrawals, fraud prevention | Mandatory |
| Technical Data | IP address, device type, browser, operating system | Account security, fraud detection, platform optimisation | Automatic |
| Platform Activity Data | Betting history, games played, session duration | Customer support, product improvement, VIP programme | Automatic |
| Preference Data | Favourite sports, notification settings, preferred language | Personalisation of your platform experience | Options |
| Communications Data | Live chat records, support tickets, email content | Complaint resolution, support improvement | Where applicable |
Under Malaysia's PDPA and billon club's policies, you have the following rights with respect to your personal data.
You have the right to request a copy of all personal data billon club holds about you at any time. Such requests will be processed within 14 business days.
If any personal data held by Billon Club is inaccurate or out of date, you have the right to request a correction. Basic information can be updated directly in your account settings.
You may request the deletion of your personal data upon closing your Billon Club account, subject to certain legal obligations such as mandatory financial record retention.
You may object to the processing of your data for direct marketing purposes at any time. Billon Club will honour this preference immediately upon receiving your request.
You have the right to receive your personal data in a machine-readable format (such as JSON or CSV) for transfer to another platform should you choose to do so.
In certain circumstances, you may request that Billon Club restrict the processing of your data — for example, while you are disputing the accuracy of data we hold.
This Privacy Policy explains how Billon Club ("we", "platform", "Company") collects, uses, stores, discloses, and protects your personal data when you use our online betting and entertainment platform at billonclub.biz. It applies to all registered users and visitors of the Billon Club platform, regardless of the method of access — whether via web browser or mobile application.
This policy is drawn up in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing the processing of personal data in the context of commercial transactions in Malaysia. billon club takes these compliance obligations seriously as part of our commitment to operating transparently and responsibly.
By registering an account or using the billon club platform, you confirm that you have read and understood this Privacy Policy and agree to the data processing practices described herein. If you do not agree with any part of this policy, please discontinue use of the platform and contact us regarding the account closure procedure.
This Privacy Policy is effective as of January 2026. Any material changes will be communicated to registered members via email and in-platform notification at least 7 days before taking effect.
Billon club collects personal data that is necessary to provide our services safely and effectively. In general, the data we collect falls into several main categories:
Identity Data: Your full name as stated on your MyKad, identity card number (MyKad), date of birth, and a photo of your identity card (required for the KYC process). This information is used to verify your identity, confirm that you meet the minimum age requirement of 18 years, and comply with anti-money laundering (AML) regulations.
Contact Data: An active email address and Malaysian mobile phone number. This information is used for account verification, transaction notifications, customer support communications, and — with your consent — marketing communications related to Billon Club promotions.
Financial Data: Payment methods you use (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX via Maybank2u or CIMB Clicks), deposit and withdrawal history, current account balance. Billon Club does not store your full credit card number or e-wallet security details directly — payment processing is handled through certified payment gateways that maintain their own security standards.
Technical Data: Your device's IP address, device type and operating system, web browser used, screen resolution, login and logout timestamps, and in-platform activity records. This data is collected automatically for security and platform maintenance purposes.
Billon Club does not collect sensitive personal data such as health information, religious background, or political affiliation. We only collect data that is necessary to provide our online betting and entertainment services.
Billon club collects your personal data through several channels and methods:
Billon Club processes your personal data for legitimate and specific purposes. We do not process your data for any purpose other than those stated here without first obtaining your consent:
Billon club does not sell, rent, or trade your personal data to third parties for their own commercial purposes. However, there are limited circumstances in which data must be shared with specific parties to enable billon club to deliver its services:
Payment Service Providers: When you make a deposit or withdrawal using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, the necessary transaction information is shared with the relevant payment gateway to process that transaction. These providers have their own privacy policies and security standards, which are subject to Bank Negara Malaysia's regulations.
Technical Infrastructure Provider: Billon Club uses certified cloud computing and hosting services to operate the platform. These providers may have limited access to your data as part of delivering the technical infrastructure, and they are bound by strict confidentiality agreements.
Legal requirements: Billon Club may disclose your personal data to Malaysian government authorities if ordered to do so by a court or competent authority, or if we believe such disclosure is required to comply with applicable laws.
Platform Integrity Protection: In cases where Billon Club suspects fraud, money laundering, or other serious illegal activity, we may share relevant information with Malaysian law enforcement authorities on our own initiative.
In all instances of data sharing with third parties, billon club ensures that only the minimum necessary data is shared, and that recipients are bound by data protection obligations equivalent to our own standards.
Billon Club retains your personal data for as long as necessary for the purposes stated in this policy, or as required under Malaysian law. The following are general guidelines for our retention periods:
Once the relevant retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you personally.
Billon club implements comprehensive security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key technical measures we employ include:
While Billon Club takes all reasonable steps to protect your data, no system is 100% immune to cyber threats. You also play an important role in keeping your account secure — never share your password, and use a strong, unique password for your Billon Club account.
The Billon Club platform uses cookies and similar technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:
You can configure your browser to reject or delete cookies, but please note that this may affect certain functions within the Billon Club platform — particularly the session cookies required for login.
Under Malaysia's PDPA and Billon Club's commitment to user privacy, you have several important rights regarding your personal data. To exercise any of these rights, you may:
Billon Club is committed to responding to all data rights requests within 14 business days from the date the request is received. In complex cases or where additional processing time is required, we will notify you of the delay and provide a revised estimated resolution timeframe.
Please note that the right to data deletion is subject to certain limitations — in particular, billon club may be required to retain specific financial transaction records for periods prescribed by Malaysian law, even after you close your account. In such cases, we will inform you of the specific data that cannot be deleted and the reasons why.
To protect your privacy, Billon Club will verify your identity before processing any sensitive data rights request. This typically involves email verification or an OTP sent to your registered phone number.
If you have any questions, concerns, or complaints regarding how billon club handles your personal data, we strongly encourage you to contact us directly in the first instance. Our privacy team is always ready to listen and resolve any issues promptly and fairly.
How to contact Billon Club regarding privacy matters:
Billon Club is committed to responding to all privacy complaints within 5 business days. If a complaint involves a technical issue requiring in-depth investigation, we will keep you updated on the progress of your case within the defined timeframe until a resolution is reached.
If you are not satisfied with Billon Club's response after following the internal complaints process, you have the right to refer your complaint to the Department of Personal Data Protection (JPDP) Malaysia or any other relevant authority.
This Privacy Policy forms part of your overall agreement with Billon Club and should be read together with Terms & Conditions us. In the event of any conflict between the two documents regarding the handling of personal data, this Privacy Policy shall take precedence.
Answers to the questions most frequently asked by Malaysian players about privacy and data protection at Billon Club.
This Privacy Policy is part of Billon Club's broader policy framework. For a complete understanding of your rights and responsibilities as a user of our platform, please also read: Terms & Conditions which governs the overall terms of platform use, Responsible Gambling which outlines the tools and resources available to support responsible gaming, as well as FAQ for answers to general questions about using billon club.